NDIS and ESSA and More

The National Disability Insurance Scheme (NDIS) is a government program established in 2013 to assist people with a disability to get the support they need, achieve their human rights, and participate in the social and economic life of the nation. The NDIS’ central objective is for people with disability to achieve their life goals. We work with the NDIS to help you increase your independence, achieve your goals and ‘do what you can do for yourself’.

NDIS Practice Standards

The NDIS has a set of six practice standards that we as approved NDIS Providers must follow to continue providing quality services and help you exercise your rights, speak up and have choice and control in how you use your NDIS plan and the services you receive. You can read more about the practice standards here.

NDIS Code of Conduct

The NDIS Code of Conduct is a set of rules that each of the workers must follow to keep you safe and help you increase your independence and exercise your rights to chose. All our workers follow this code and our policies and procedures to provide you with quality services. You can read more about it here.

NDIS website

To find out more about the NDIS or to see if you or someone you care for is eligible to become an NDIS participant, please visit the NDIS website.

Client Charter

Download the Participant Service Charter

How to make a complaint

Download the ESSA’s pdf explanation

Complaints and Compliments

Download the brochure for participants

Extra supports for you

Supports can help you to have extra support if your need help communicating your needs:

No English

More information
NDIS 1800 800 110

For people who need help with English
TIS National 131 450

For people with hearing or speech loss
TTY 1800 555 677

Speak and Listen
1800 555 727

Internet relay
National Relay Service website

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